
Meet our host
Hosted by Grace Greensitt, a creative event organiser and founder of Sustainable Hotels.
"Having spent many years as a designer helping companies build their brands both visually and conceptually, I'm excited to explore the story behind some of the biggest hotel brands and help the newcomers put their name on the map.
With a young family myself, the need to protect our people and our planet has never been more apparent. And, hospitality has a huge role to play in shaping the world for our future generations. Through these conversations i'll be discussing how sustainability is evolving in the hospitality industry and how hotels are becoming a force for good."
Episodes

Friday Mar 08, 2024
Friday Mar 08, 2024
This week we sat down with Naomi, the visionary founder and CEO of The Other House, a residential club concept that redefines the traditional distinctions between hotels and residential spaces.
Naomi shares the inspiration behind The Other House and how she envisioned a space that transcends conventional definitions. By blending the comfort and familiarity of residential living with the amenities and services of a luxury hotel, The Other House offers a unique and immersive experience for residents.
Central to The Other House's ethos is the idea of fostering a sense of community among residents. Naomi discusses the importance of creating shared spaces and organising curated events and activities that encourage social interaction and collaboration, transforming The Other House into more than just a place to live.
Underpinning the whole concept of The Other House is a commitment to sustainability and optimising the resident experience through technology. By implementing sustainable practices in every aspect of the operations model, The Other House minimises its environmental impact while providing residents with a responsible and conscientious living environment. Additionally, leveraging cutting-edge technology, such as smart home systems and digital concierge platforms, enhances convenience and personalisation, allowing residents to effortlessly manage their living experience and access a wide range of amenities and services at their fingertips.

Friday Mar 01, 2024
Friday Mar 01, 2024
In this episode, we're joined by Raphaella, a sustainability consultant who shares experience in building measurable sustainability programmes and provides actionable tools for hotels to enhance their sustainability commitments.
Raphaella paints a picture of a hospitality industry that prioritises environmental, social, and economic responsibility. Drawing on her experience, she explores the potential for hotels to become hubs of sustainability innovation, working with peers and partners to push the boundaries of technology.
Recognising the challenges faced by hotels when adopting sustainable practices, Raphaella offers a toolkit of practical strategies and resources. From 0 chemical technology to food waste measurement tools, she highlights actionable steps that hotels of all sizes can implement to improve their sustainability performance and ROI.
Sustainable transformation requires collaboration across the entire hospitality ecosystem. Raphaella talks about her role within the Sustainable Hospitality Alliance and the importance of fostering partnerships and sharing experiences, to amplify impact and drive positive change.
Finally, Raphaella talks about the importance of driving behaviour change from the top down, inspiring teams to join the movement and build better hotels together.
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Partners recommended by Raphaella
d2o - Hospitality Performance Management Technology
Raypath - Nanosilver Technology cleaning products
Sustainable Hospitality Alliance
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Friday Mar 01, 2024
Friday Mar 01, 2024
With a wealth of experience in the industry, Linden shares insights on the importance of empowering your team, getting started on your sustainable journey, optimising supply chains, and utilising natural resources.
Linden discusses the pivotal role of team empowerment in achieving excellence in hospitality. From fostering a culture of trust and collaboration to providing opportunities for professional growth, Linden emphasises how investing in your team can enhance guest experiences and drive overall success.
We discuss the journey to Sustainability and Linden provides practical advice on how hotels can get started. Linden highlights the importance of setting achievable goals and gradually integrating sustainable measures into daily operations.
Sharing his great initiative of consolidated procurement, Linden discusses strategies for identifying sustainable suppliers, reducing carbon footprint through responsible sourcing, and streamlining procurement processes to minimise suppliers and optimise efficiency. He also emphasises the importance of building strong partnerships with suppliers who share the hotel's commitment to sustainability.
With a sprawling 110-acre woodland and a thriving kitchen garden, Down Hall Hotel has an abundance of natural resources at its disposal. Linden shares how the hotel leverages these resources to grow fresh, seasonal ingredients; from foraging wild herbs for their house gin to cultivating produce in their kitchen garden.
Join us as we explore these topics and more in this insightful conversation with Linden, offering valuable insights for hospitality professionals and sustainability enthusiasts alike.
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Partners recommended by Linden
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Tuesday Feb 27, 2024
Introduction
Tuesday Feb 27, 2024
Tuesday Feb 27, 2024
An introduction to Sustainable Hotels from our host, Grace Greensitt.

